There’s no shortage of things that can go wrong with Windows 10. Sometimes, your computer will be working fine for years, then all of a sudden after a Windows update, it starts to act wonky. Update or not, sometimes Windows just decides it’s tired of working smoothly, and decides to throw a wrench into itself.
If you’re dealing with the DRIVER_POWER_STATE_FAILURE error message and wondering what to do, we’ve got you covered with a handful of different things you can try. There are numerous causes of this error. Commonly, it has to do with power-saving settings, or an issue with drivers (as the name of the error would suggest.)
The message reads:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.”
“If you’d like to know more, you can search online later for this error: DRIVER_POWER_STATE_FAILURE.”
It’s usually caused when a driver goes into sleep mode while still in use. Windows sends a message for it to wake up, and if the device doesn’t wake up, Windows will then trigger the error.
If Windows told you to search for this error online, and that’s why you’re here now, let’s get right to the point and show you how to fix it. Even if you’re frantically trying to find a solution in between error messages and only have a couple of minutes, that’s all you’ll need.
Fix 1: Change your Power Settings
A very common cause, once again, has to do with your power settings and the sleep/wake functions. Here are some different settings that you can test out, to see if this takes care of the error message or not.
1) Press your Windows Key or click the Windows logo in the bottom left corner.
2) Start typing Control Panel and press enter to visit the area where you can make adjustments to your computer’s settings.
3) Click Hardware and Sound.
4) Under Power Options, click Change Power-Saving Settings.
5) Click Change Plan Settings and then click Change Advanced Settings.
6) You’ll see a list of devices, find your GPU/graphics device and change it to Maximum Performance. Do the same for PCI Express and Link State Power Management if you have those options. Also, set Wireless Adaptor Settings to Maximum.
After changing those settings to allow for maximum Performance, this could stop those devices from going to sleep at the wrong times, which can trigger this error. Restart your computer, and see if you’re still having issues.
Fix 2: Update your Drivers
Outdated drivers can cause this error message, and there are a few different ones you’ll want to update. It’s a good idea to keep your drivers up to date regardless, and if you get into this habit, you might not even be impacted by the next round of error messages that emerge.
1) Press the Windows Key and type Device Manager + Enter, or press the Windows Key + X and click Device Manager.
2) Click the arrow next to the word Display Adaptors, and then right click on the specific adaptor you’re using (If there’s more than one, it’s likely the name of your Graphics Card you’ll want to focus on, not the one built into your processor.)
3) Click “Update Driver” to install the latest drivers for this device.
4) You can do this for other devices that are listed in your device manager, as well, if you suspect that it’s a different device causing the error.
How To Enter Safe Mode
Safe Mode can be a good way to troubleshoot, and it doesn’t hurt to see if Safe Mode does anything to get rid of the error message. This is also useful for other types of errors and problems, too, so it’s a good thing to know even if Fix 1 or Fix 2 got the job done for you.
Safe mode is a limited version of Windows where it only boots up with a limited, essential set of drivers and other files running, in order to allow you to rule out certain issues.
From the log-in screen, hold Shift and then click Power and Restart.
When your PC boots up again, choose the Troubleshoot option, click Advanced Options, Startup Settings, and then Restart.
Your PC will restart again, and then choose the Safe Mode option, or press F4.
If you want network access (Which can help rule that out as a cause of this error message), press F5 instead. This will give you Safe Mode, but with access to the internet.